A History of Success
Since Joe Wolfe and Chris Sanders founded First Call in 1997, their commitment to offering local communities exceptional private duty home healthcare, nursing and healthcare employment, and medical staffing services has remained constant. The procedures used by all of our locations in day-to-day operations are still overseen by Joe and Chris.
Joe and Chris opened our first location in Tulsa, OK, in November 1997. Utilizing their more than 50 years of combined experience, they instituted some of the strictest hiring practices in the industry, resulting in clients receiving exceptional healthcare and customer service. The First Call of Tulsa office remains a leader in the private duty home healthcare and medical staffing industry.
In September 2001, First Call opened its second office in Oklahoma City, OK. Experienced local staff were hired to oversee the First Call of Oklahoma City office, ensuring the decisions being made had the best interest of the community in mind. This allows for shorter response times and greater flexibility in adapting to our clients’ special needs.
First Call of Springfield opened in May of 2002 and offers to the local community First Call’s commitment to providing exceptional service. The management team in Springfield, MO has grown the office into a top Medical Staffing and Private Duty Home Care agency in the area.
In the spring of 2010, Susan Hogue joined the First Call family and opened First Call of Dallas as the Owner/Administrator alongside Joe Wolfe and Chris Sanders. The office is located at 8010 North Stemmons Freeway and provides companion, sitter, private duty home healthcare, and medical staffing services. Susan continues to further First Call’s commitment to providing exceptional service in the Dallas market.
What We Do
First Call is an industry leader in providing home care, private duty, and medical staffing services. To ensure our clients’ needs are met, First Call recruits the finest and most qualified healthcare professionals through a rigorous screening process.
Private Duty Home Care Services
When you or a loved one needs assistance in your home, hospital, or care facility, First Call can provide the companionship and nursing services you need. Our extensive Private Duty Home Care experience crosses all age groups from newborns to seniors. We are committed to providing care that assists our patients in achieving comfort, recovery goals, and independence. Private Duty Home Care services are available from 4 to 24 hours a day, 7 days a week. The First Call staff is highly trained, bonded, reliable, and dedicated to the care of our clients. You can be assured that First Call’s RNs, LPN/LVNs, companions, sitters, home health aides and therapists are professionals with the experience to meet your specific needs.
Medical Staffing Services
When you need health care staffing, First Call will work with you to meet your specific needs in any type of setting. We offer a full range of qualified professionals on per diem, short and long-term contract, and temporary-to-permanent or permanent placement assignments for a wide variety of specialties. Our staffing roster includes RNs, LPN/LVNs, nurse’s aides, allied health, hospice and home healthcare workers. Our local representatives will work with you to ensure the staff assigned to your facility understand your policies and procedures and that the highest quality of care is delivered to your patients.
Founder and Managing Partner
Founder and Managing Partner
Joe has been involved in the healthcare industry for over 40 years, is a Licensed Practical Nurse, has been directly involved in medical staffing and private duty home care for over 35 years, and is a recognized leader in the industry. Joe began his medical staffing career as a Service Coordinator at NurseFinders, a national health care company in 1985. He was promoted to Administrator in 1987 where, through his commitment to patient care, he developed the Tulsa Branch into the number one location in the country. He held the positions of Area Director, Regional Director, and prior to opening First Call, was Regional Vice President, responsible for twelve offices in seven states. During his tenure, he was the recipient of numerous awards for outstanding performance and leadership. Joe was responsible for the JCAHO accreditation of eight locations, with seven commendations. Joe has been very active in the health care community, having previously served as an Affiliate Faculty for the American Heart Association, sat on the advisory board for Community Care College, and is a former member of Citizens CPR and the National Association of HealthCare Quality. Currently, he a member of the National Private Duty Association, Green Country Health Care Association, Oklahoma Association of Health Care Providers, Oklahoma Assisted Living Association and the Missouri Health Care Association.
Susan C. Hogue
First Call Dallas, Inc.
Ms. Susan Hogue offers more than 25 years of experience in business and health care. As the Minority Owner of First Call of Dallas, she works closely with her Clinical Director to manage medical staffing and home health care services. Acting as office comptroller, her ultimate responsibility lies in assisting office staff in developing business through hospitals, nursing homes, Social Services, Human Resources departments, medical offices, and local government agencies. Prior to First Call, Ms. Hogue developed her leadership skills through 10 years of employment with NurseCore, where she began as a Branch Director in Phoenix, AZ and worked her way up to Vice President of Operations overseeing multiple locations. Ms. Hogue previously served as Regional Manager for StaffMark Medical Staffing in Gilbert, AZ, and held positions as a Customer Service Supervisor and National Accounts Coordinator in the medical supply industry. With her ultimate passion for working directly with patients and nursing staff, Ms. Hogue, in partnership with Chris Sanders and Joe Wolfe, opened First Call of Dallas. “I missed the relationships developed when working directly with families and nursing staff,” Ms. Hogue explains. Ms. Hogue has completed several college and professional training courses and, through her extensive work experience, has displayed her ability to provide exceptional medical staffing and home health care services.
Chris Ruenger Sanders
Founder and Managing Partner
In 1997, Joe Wolfe and Chris Sanders decided to first open their Homecare and Medical Staffing company together in Tulsa, OK. Though the years, Wolfe and Sanders have opened First Call offices in Oklahoma City, OK, Springfield, MO, and Dallas, TX. In 2008, Ms. Sanders came to work for First Call Medical as the company's Financial Officer. Mrs. Sanders was previously the President and Chief Operations Officer of NurseCore, a national Homecare and Medical Staffing company. She was responsible for the total operations of NurseCore and its affiliates from 1995 to 2008. In 1988, Mrs. Sanders began a career as a Regional Director with NURSEFINDERS, Inc., a nationally known Staff Relief and Home Health Care company. During her 7-year tenure she was promoted twice, including a promotion to Vice President, and received numerous special awards for outstanding performance. Mrs. Sanders attended Marquette University in Milwaukee, WI and received a Bachelor’s Degree in Nursing. She is currently licensed as a Registered Nurse in Texas.