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In-Home Healthcare Services

First Call offers a full spectrum of in-home nursing, private duty medical care and home healthcare services, so you can rest assured that you or your loved one is receiving the very best quality of home care available.

Our Home Healthcare services include:

  Private Duty Home Care and Home Nursing

First Call offers the following Private Duty Home Care Services:

  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN)
  • Licensed Vocational Nurse (LVN)
  • Home Health Aide (HHA)
  • Physical Therapist (PT)
  • Occupational Therapist (OT)
  • Speech/Language Therapist (ST)
  • Social Worker (SW)
  • Sitter/Companion

Registered Nurse (RN), Licensed Practical Nurse (LPN), and Licensed Vocational Nurse (LVN) can provide the following services for a single visit or up to 24 hours a day, seven days a week in an in-home setting:

  • Physical Assessments including, but not limited to, blood pressure screening, pulse, respiration, temperature, oxygen and glucose monitoring
  • Lab work, blood draws
  • Medication administration and setups
  • Intravenous therapy (IV fluids, antibiotic therapy, TPN, continuous infusions)
  • Feeding tube management
  • Urinary catheter management
  • Management and teaching ostomy /colostomy care
  • Wound care and dressing changes
  • Teaching patient and family members about disease processes and treatment therapies
  • Management of any tubes, drains or bags
  • Ventilator care and management
  • Any other physician prescribed care the patient requires

Certified Home Health Aides (CHHA) and Home Health Aides (HHA) assist clients in the home setting to achieve their normal activities of daily living. These services are supervised by the First Call Registered Nurse (RN) Clinical Director and are available for a single visit or up to 24 hours a day, seven days a week care.

Services may include the following responsibilities:

  • Personal care (bathing, hair care, dressing)
  • Maintaining a safe environment (assist with walking, transferring from bed to chair)
  • Light housekeeping
  • Meal preparation
  • Companionship
  • Any other activities assigned by the Registered Nurse (RN) Clinical Director

Physical Therapists (PT), Occupational Therapists (OT), Speech/Language Pathologists (SLP) and Medical Social Workers (MSW) are provided to in-home patients as ordered by the client’s physician.

Physical Therapists (PT) primarily work with clients to improve their mobility, strength and endurance in the home environment.

Occupational Therapists (OT) work with clients to improve their ability to take care of themselves safely in their home.

Speech/Language Pathologists (SLP) work with clients who have difficulty speaking or swallowing. Many times, these clients have had a stroke or face/neck surgery.

Medical Social Workers (MSW) generally visit clients to facilitate community resources that will assist the client and their family in adapting to the client's situation.

Sitter/Companions provide companionship, homemaking and safety in the client's home. These services are supervised by the First Call Registered Nurse (RN) Clinical Director and are available for a single visit or up to 24 hours a day, seven days a week care.

All management and supervision of qualified caregivers are the responsibility of First Call.

Services range from single home health visits to 24 hour a day care, depending on the client’s specific needs. Our Clinical Director will be glad to prepare a specific care plan for your needs.

Please contact us for additional information.

  Nanny/Baby Sitter Services

When you're out of town and in need of personal assistance or Nanny Services, First Call has the staff to meet your needs. First Call is known for providing the highest quality of healthcare for more than 15 years. We are a leader in providing compassionate and competent child and adult care in the hotels, resorts, and residences. First Call sitter employees are state certified, meticulously screened, and highly recommended to provide a safe, stimulating, and nurturing environment.

First Call employees are caring, experienced, well qualified, and well trained to provide the peace of mind you deserve.

Our Client Service Specialists will carefully match the best employees to your care needs. We are always available to assist you with any concerns or special requests.

Please contact us for additional information.

  Companion/Sitter/Live-In Services

Each First Call client has unique care needs. Our Registered Nurse (RN) Clinical Director meets with all clients to assess the specific type of services and the amount of service required of our Companion/Sitter program.

Services Provided:

  • Companion: provides friendship, shared meals, social contact, etc.
  • Homemaking: provides light house cleaning, grocery shopping, meal preparation, laundry, etc.
  • Medication Reminders: provides reminders to take medications
  • Safety: provides a safe environment for clients who might be at risk when left unattended, such as those with Alzheimer’s disease or other dementia related conditions.

First Call provides these services, depending on the needs of each client ranging from a few hours a week to full time care.

Please contact us for additional information.

  Private Duty Within Facilities

First Call frequently provides companion sitter services to hospitalized clients who have safety or additional companionship needs while recovering in a hospital, rehab center or skilled nursing facility. These services are referred to as Private Duty in a Facility. When many First Call clients are ready to be discharged from a facility, they will require private duty home care and the same First Call caregivers can assist at home.

Please contact us for additional information.